I.T. Gap Press is a publishing company founded in 2003. We focus on publishing books on IT service management, governance, customer experience management, knowledge management, and leadership. Our mission is to provide books that help service and support practitioners to understand service management and identify a strategy to improve.

Our IT governance frameworks permit organizations an opportunity to audit their organization and also compare themselves to other organizations. Coming soon to our site will be access to our database of results submitted to our organization for inclusion in the database.

Our newly released courseware is available in both print and digital versions. Pricing is available upon request.

I.T. Gap Press is located in Davis, California. It is a woman-owned and licensed company in the state of California.